A Letter to Bethesda

Posted by Pinch September 24, 2019 in Gaming ReviewsNEWS

Before I begin, I would like to say that my girlfriend and I are Bethesda Superfans.  Owning 5 copies Fallout 3 on 3 different platforms, 3 copies of Fallout 4 over 2 platforms, and I think we are approaching our 7th copy of Skyrim.  Not to mention spending almost an entire day in line at PAX West and East to get into Bethesda Days at the past 3 PAXs we went to.  We. Love. Bethesda.  
Until now.  Fallout 76 was the most heartbreaking game you have ever released.  From the botched betas to the inability to party with your friends, taking upwards of an hour just so our friends can be on the same server the game was never completed, and you promised everything and delivered…  well… I guess it could be worse.
Let’s start at the beginning of Fallout 76.

  • June 2018 – E3.  Todd promised us 16 times the detail, with new rendering, lighting, and landscape technology.  With a map 4 times the size of Fallout 4.  We did not get any of that.
  • Pre-B.E.T.A – Pre-ordered copies of Fallout 76 were promised a B.E.T.A. Code.  30% of players did not receive their codes until the final day of B.E.T.A.
  • November 14th, 2018 – Launch day.  45Gb Download Patch.  Those of us who took the day off to play the game, who have waited for so long, your superfans.  Had to wait longer.  
  • November 15th, 2018 – Unofficially dubbed, First game day.  Look at all this… wait.  Where’s our detail?   Where’s our map?  Where is the new lighting?  Where’s your head?  Where’s your body?  WHAT IS THIS?! It was like if Fallout 4 was shit on and launched 6 months into development.  It was heartbreaking.  Servers crashed constantly.  Glad that 50 Gb patch fixed problems, I can only imagine what it would have been like otherwise.  Here’s a 3-hour long video about the glitches 1 man found.  Take a long lunch.  Watch the video.  
  • CE-34878-0 – How. many. times.  This error caused data corruption and forced an uninstall and reinstall of the game.  With it’s patch.  Luckily, I was not one of the few PC players who’s computer brick entirely.
  • January 1, 2019 – Nukes stopped working in-game.  Log-in mishaps.  Players logging in unintentionally to other player’s accounts.  
  • Infinite inventory, cash, invisibility, invincibility….  all of the exploits.  
    • Your ban hammering of random people who are playing that Bethesda thought was cheating.
  • Dev room open to the public – I mean… cmon. If you are creating an MMORPG, make your dev room impossible to enter.  If we, as Bethesda players can figure out a random wall glitch to basically infinite money in Skyrim, why would you think we wouldn’t find it in 76?  I think it’s worse you seemingly did nothing about it.  
  • But let’s go back to November’s launch, shall we?  The Canvas Bag.  After basically telling us to shove off, and giving us $5 worth of in-game currency.  Then you told us to give you our legal name, home address, phone number, and last four of my credit card number.  All this information was…  OPEN TO THE PUBLIC.  Thanks, Bethesda.  
    • So you shut it down.  and didn’t give us an extended time to put our tickets in.  So we waited.  Every.  Day.  In hopes that we, your loyal fanbase, would eventually get the opportunity to put our information back up to the public in hopes we can get our bags.
    • I never got my bag.  I am still waiting for it.

There’s more.  Much, much more.  But the most important, and ACTUALLY problematic issue, the biggest oof of them all:  Mold in the Power Armor Helmets.
Based on this article released by Polygon and the United States Consumer Product Safety Commission, the Nuka Cola Helmet is now unsafe and being recalled due to mold.  The blatant disregard for your fans, the people who pay your wage, and love your brand is disturbing.  At this point, you are risking the health of your fans to hopefully generate more revenue on a game that your company over-promised and under-delivered on.  
I know that whoever is reading this email, initially, it’s not your fault.  You are simply just a cog in the machine that lines Todd Howard’s pockets.  You can, however, make a difference.  Help us, the fans of Fallout 3 and 4, the fans of Elder Scrolls, the fans of Bethesda as a whole.  Help us have a voice, and really enjoy your game again.  

I am emailing you today, on September 24, 2019, for two reasons.

  • Shortly after your information leak debacle, you requested that your fans, to send you their receipts, and personal information because you decided to not ship your special edition Power Armors with Canvas bags.  After giving you my information, against my better judgment, I still did not receive my canvas bag. Great support guys.  
  • A refund that I requested back in December of 2018 for the game.  It was shot down, but I sincerely hope that you reconsider as year to date, I have put in less than 10 hours into the game.  

“I have not failed.  I have just found 10,000 ways that won’t work.”

– Nikola Tesla

Giovanni P Mapile